Hopefully the answer to your question is here but if not please email [email protected]. Our team will do their best to reply to your email as quickly as we can

ROLLOVER 2020/2021 QUERIES

Q Are my 2020 tickets valid for next year?
Yes – all tickets will rollover to 2021 unless you and received a refund. You don’t need to do anything but if you need your confirmation email resent or need to change your address then contact the ticket outlet you purchased from. If you have lost the email confirmation of your booking for 2020 then please contact the ticket outlet you bought from to request it be resent to you

Q Can I have a refund?
Face value refund are available until 30 April 2021 for the tickets bought for the 2020 event. Please contact the ticket outlet you bought from and it will be processed as quickly as possible. Either Levellers [email protected] or See Tickets Customer Service https://www.seetickets.com/customerservice

Q I booked a Bell Tent what will happen to my booking?
If you had booked accommodation for BD2020 with Brook Bell Tents, Cloudhouses or Wigwamsam then your booking will rollover to BD2021 or refunds are available. Please contact our partners direct to check availability.

Q Is the Wild Spa going to be there in 2021?
Sadly the team at Kernow Springs have decided they are not able to bring the Wild Spa to BD2021. We would advise anyone who had made bookings for 2020 that were rolled over to now contact Kernow Springs . Contact details here: https://www.kernowsprings.co.uk/contact

Q Are tickets on sale for 2021?
Remaining tickets for BD2021 are on sale now

Q I booked accessible camping, do I need to apply again?
If you successfully applied for space in The Accessible Campsite or a free Carer/Personal Assistant Ticket will be rolled over to 2021 but you need to reconfirm. All information regarding Access at Beautiful Days is on the festival website here on the Accessibility Page

TICKETS

Q Does a toddler or a baby need a ticket?
Yes – all people, no matter what age, must have a valid weekend tickets. People of all ages count as part of the festival’s capacity, even teeny tiny ones. We hope you haven’t forgotten anyone.

Q What is the capacity of the festival?
The festival capacity is 17,500 (same as 2019) which includes all children, artists and staff – there is no increase in capacity but we are selling to full capacity. We are not planning a reduced festival.

Q Are there day tickets available?
There are no day tickets. If you have a weekend ticket then you can attend for one or all of the days but the price is the same. Please be aware of gate times for entry/re-entry if you are not planning to camp on site and plan to leave and re-enter the site during the festival.

Q Do weekend tickets include camping?
Yes and you can stay with us for 4 nights – Thursday to Sunday and leave Monday. But (as per the answer above) if you have a weekend ticket you don’t have to stay on site – you can come and go. Anyone coming on site needs a weekend ticket. They are not included in any travel or accommodation packages.

TRAVEL QUERIES

Q Where is the festival?
Our home is Escot Park between Exeter and Honiton, off the A30 near Fairmile EX11 1LU. The festival and routes for entry are clearly signed. Go to the Travel page for all info about how to get to us.

Q What time do the gates open and close?
Earliest entry for weekend ticket holders is the Thursday 19 August 2021 at 2pm. Gates to the car parks open at 12noon. We are asking that no-one exits (unless in an emergency) before 5pm on the Thursday to help us with the traffic entering site – this helped speed up the entry previously. Gates open at 9am on Friday morning and 10am on Saturday & Sunday. The gates close strictly for entry at 9.00pm on Thursday, Friday and Saturday night and at 3pm on Sunday. There is no entry or re-entry allowed after those times.

Q Is there public transport?
We plan for festival buses to run from Exeter to Escot and between Feniton and Escot on Thursday, Friday and Monday. There is also a FREE shuttle bus from Feniton Station to the pedestrian gate (RED GATE) running from Thursday to Monday – it runs on a loop so just wait for it at the station, it will be clearly marked for the festival. Confirmed timetables will be published on the website as soon as they’re available.

Q Do I need a parking pass for a motorbike?
Yes, you need to buy a car parking pass which is a routing sticker to help us guide you off the main road and parked. We have hard standing for motorbikes.

CAMPING QUERIES

Q Is there a specific family camping field?
Redwoods Camping is designated for family camping. It is the first camping field on your right as you come over the bridge out of the arenas. Depending on where you park, the campsites are between 5 and 15 mins walk from the car parks. Beautiful Days is a family festival though so all of the camping fields have families camped in them.

Q Can I park my car next to my tent or drive to the campsite to unload?
No cars are allowed in the campsites or in the campervan fields before, during or after the festival. The car park is about a 10 minute walk from the festival arenas. There are two campsites as you come out of the car parks (Redwoods and Barleyfields camping) and then Arena Camping is adjacent to the Main Arena and is accessed by walking through the festival site.

Q Can I pitch a tent next to my friends campervan in the campervan field?
Tents are not allowed in the campervan field but small awnings are permitted. The width of any campervan with awning and a walkway to the next plot should not exceed 4 metres.

Q Can I bring a trailer tent/folding caravan?
Yes but you would need to buy a caravan pass. Trailer Tents are not allowed in the campervan fields – particularly the cars. The campervan fields are for live-in vehicles only.

Q What does the caravan pass get me? Do I need a car pass as well?
The caravan pass covers a car towing a caravan which can be parked in the pitch – you do not need to buy a car pass as well. A van towing a caravan is permitted but only if the van is used for storage not sleeping in. If you also want to put people in it for sleeping you will need to buy a campervan pass as well and we will move it into the Campervan fields.

Q Can we hire any accommodation on site?
We have again teamed up with Brook Bell Tents, Cloudhouses and Wigwamsam to exclusively offer a select number of Tipis, Bell Tents and Yurts for hire at Beautiful Days 2021 in ‘The Garden’ within our Barleyfields Campsite BUT numbers are . All info here on The Garden page

Q Can I bring my caravan?
We have a limited number of caravan pitches. A Caravan Pass covers the caravan AND your car/towing vehicle.

Q Are we allowed BBQs?
You can bring small disposable BBQs as long as they are raised off the ground so you dont damage the land. And obviously please dont use them in tents and dont leave them unattended.

Q Are there showers? Or water points?
Yes, there are showers in all the campsites. They are manned and cleaned throughout the day. These are marked clearly by signs and on the site map in the festival programme. We have free drinking water from taps all over site and multiple specific Drinking Water Stations which will be marked on the site ma p and we are hoping to work with FRANK Water again for 2021.

GENERAL QUERIES

Q Who is playing in 2021?
Line-up announcements and new theme for 2021 will be announced in the coming months.

Q What kind of stalls are there?
Beautiful Days always has a great range of caterers and a wide range of choice for meat-eaters, vegetarians, vegans and gluten free – all at reasonable prices. The festival also has a range of non-food traders selling everything from hand-crafted jewellery to fairy wings! There are cash machines on site next to the Village Shop and Information Tent

Q What about medical provision at the festival?
There is a medical centre between The Big Top stage and the Children’s Area, next to Escot House open throughout the weekend, 24 hours a day. There is also a Welfare & Safeguarding Tent close by.

Q Can I bring my own alcohol?
Yes, you can bring a reasonable amount for personal consumption – we dont limit or stop you taking alcohol around site or in the main arena, but please – NO GLASS and NO SINGLE USE PLASTIC BOTTLES.

Q Where can I find out about accessibility?
Beautiful Days provides facilities and support for those wishing to attend who have accessibility requirements. All information regarding Access at Beautiful Days is on the festival website here on the Accessibility Page